Service Desk

Step 1

Log in here or go to the Coast Mountain College website, and scroll to the bottom of the page and click Service Desk.

 

 

CMTN Website Footer

Step 2

Sign-in using your network ID and password. For log-in support, contact IT Service at 250.635.6511 Ext. 5999

CMTN Services Portal Login

Step 3

Click the Services tab and select IT Support or Facility Services.

Services Catalogue

Step 4

Select a category for your request:

IT Support

  •  Brightspace
  • Colleague
  • Email
  • Hardware
  • Image Now Software
  • Logins
  • Network
  • Phones
  • Printing
  • Purchase requests
  • Security
  • Video Conference
  • Website

Facilities

  • Ancillary & Facility Services tickets
  • Print Shop requests

Step 5

Click the Request Service button and follow the steps to submit your ticket.