Tourism Bowen Island Association
Position: Visitor Information Counsellor
Salary: $21.00 per hour
Do you enjoy meeting and engaging with people from around the world? We invite you to
gain valuable experience, knowledge, and transferrable skills when you work with our
destination management and community economic development team.
Tourism Bowen Island Association is seeking Visitor Information Counsellors for summer
2026. We'd love to chat with you!
The primary role of the Visitor Services Counsellor (VSC) is to provide high-quality client
services that welcome, inform, educate, and manage visitors. VSCs are Ambassadors that
positively enhance visitors' experiences and enjoyment of Bowen Island and help to
manage visitors according to destination management best practices that foster
sustainable tourism, including facilitating safety, protecting natural habitats, mitigating
negative impacts, and stimulating community economic development. VSCs meet and
greet visitors, provide frontline customer services, and assist visitors in making informed
decisions, whether the guest is looking for a map, a hike, or a restaurant for lunch.
Tasks and responsibilities:
• Serve as the tourism product knowledge expert, providing accurate, professional and
friendly tourism information and guest services.
• Assist visitors with accessing local community resources, events, activities, and
businesses.
• Facilitate extended length of stay in the community.
• Ensure that up-to-date and accurate information is available and accessible for all
visitors.
• Proactively guide visitors consistent with destination management best practices, helping
to mitigate potential problems and fostering responsible visitations.
• Facilitate and maintain relationships with local businesses, groups and non-profit
organizations.
• Use the appropriate technology and information systems to keep current on local and
regional information that will benefit visitors.
• Provide Ambassador and Roaming Guest Services in the Snug Cove area.
• When applicable, assist with marketing, website updates, content creation and social
media.
For full posting details please click here.
To apply, submit a résumé and cover letter as soon as possible via email admin@tourismbowenisland.com